We ship worldwide. The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. Label Heena Kochhar takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.
Due to the huge increase of the ongoing Covid-19 pandemic second wave, a 100% lockdown has come into effect starting April 20th in Delhi. Effective this, our workshop and store will remain closed until the Delhi Govt. permits establishments to open for Business.
Owing to this, there will be delays in shipping out orders already placed. We sincerely apologise for the same, but as you can understand, this is beyond our control. Meanwhile, please do not hesitate to email, call or even Whatsapp chat with the number listed below.
For New Orders, kindly note, production and delivery dates will be shared only once we get clarity on resuming operations again. We will get in touch with you personally regarding the same.